For the security of our accounts, we always try to use the strictest security measures so that nobody could gain unauthorized account access. Similarly, you might have also enabled two-factor or multi-factor authentication for your accounts.
But, what if you cannot sign into your account due to this authentication feature being enabled? Well, there could be situations when you may not be able to complete the authentication process for the Coinbase pro login.
And, this is one of the toughest situations that users deal with often. Hence, in today's blog post, we'll be covering this query of the users and helping them fix this issue at the earliest.
Reasons why you can't complete 2FA
The main reasons why you are not able to complete the two-factor authentication is that you might not be getting the login code or the email/phone number you have fed for receiving the login code is not working any longer. Apart from that, there could be some problems at the end of the Coinbase sign in page due to which you are not able to get into your account.
However, despite these basic reasons, there could be some other reasons for the same issue. And, one of the most common issues that you might be facing with your account could be that your account has been hacked.
Well, in that case, you need to take strict security measures in order to eliminate the issue and get back into your account without further ado. On the other hand, if you suspect that your account has been compromised, then you need to immediately reset your Coinbase pro login password. Meanwhile, you can refer to the discussion made below.
Try out these steps to fix authentication issues
When you go out to complete the Coinbase sign in process and you are not able to do so due to authentication problems, then you need to try out the steps that are explained below:
- Make sure that you have access to the device as well as the phone number that you had registered to complete the verification
- In case you have bought a new phone and previously you were using an authentication app on your device, then you need to update the details of your new phone and the phone number into that authentication app
- In case you have enabled the two-factor authentication using an Authenticator app such as Google Auth or Duo, then you won't need to check the Coinbase pro login code in the SMS box as it would be sent to your application instead
- Make sure that the authentication application as well as the Coinbase application that you are using on your device is up-to-date
There are a few other ways that you can try to get rid of this problem such as changing the time settings on your device or checking the servers of Coinbase.
For accessing the features and functionalities offered by Coinbase, you need to get into your account by using the correct Coinbase sign in credentials. However, if you are not able to complete this process and you wish to gain access to your account immediately, then you need to try out the troubleshooting steps that I have mentioned in the section above.