QuickBooks uses a company file to store and manage your financial data. However, while opening QuickBooks or accessing a company file, you might face QuickBooks errors 6189 and 816, along with an error message stating, “QuickBooks had a problem starting the database server that controls access to the company file”. A sudden encounter with the error not only prevents you from opening the company file but also hinders the overall workflow. In this guide, we'll discover what else might cause errors 6189 and 816 and what you can do to fix them. It is vital to understand and fix QuickBooks errors 6189 and 816 for continuous workflow.
Dealing with company file error 6189 and 816 can be challenging as it involves your essential company data. To get help from QuickBooks experts, call the 1-855-856-0042 and discuss the issues directly with them.
What Causes Company File Errors 6189 and 816, in QuickBooks?
Let's take a look at the potential causes of error codes 6189 and 816 when trying to open a company file in QB Desktop:
- This error can appear when several users try to access the same company file.
- If QuickBooks is installed in a different way or if a few files are missing as well as corrupted, it can result in various errors.
Recommended to read : How to resolve QuickBooks Error 12002
Use These Solutions to Fix Error Codes 6189 and 816 in QuickBooks Desktop
The solution steps provided below will help you fix QuickBooks errors 6189 and 816 and open the data file successfully. Ensure to follow each one carefully:
Solution 1: From the QuickBooks Tool Hub, Run Quick Fix My Program
Step 1: Install and access the QuickBooks Toll Hub
The QuickBooks Tool Hub can easily fix common errors. Close QuickBooks to use the Tool Hub. We recommend using the Tool Hub on a 64-bit Windows 10 device for the best results.
- First, shut down QuickBooks.
- Now, get the latest version (1.6.0.3) of the QuickBooks Tool Hub. Save the file in a location where you can easily access it, such as your Downloads folder or Windows desktop. (Note: If you've previously installed the Tool Hub, you can check the version by selecting the Home tab, where the version number will be displayed at the bottom.)
- Open the downloaded file (QuickBooksToolHub.exe).
- Follow the instructions displayed on your screen to install the Tool Hub and then agree to the terms and conditions.
- When the installation is complete, launch the Tool Hub by double-clicking the icon on your Windows desktop.
Step 2: Launch the Quick Fix My Program tool from the Tool Hub
- First, select Program Errors in the QuickBooks Tool Hub
- Click on Quick Fix My Program.
- Open QuickBooks Desktop and your data file.
Solution 2: Access the Company File from your Local Storage
If the folder containing your company file is damaged or if the program is not installed correctly, you won't be able to open the data file. To successfully open the file, follow these steps:
- First, click on the folder where your company file is located or saved.
- Find the file with the same name as your company file but with a QBW extension.
- Right-click on this file and choose 'Copy.'
- Go to your computer's desktop and 'Paste' the file there.
- Once done, open QuickBooks and go to the 'File' menu.
- Choose 'Open or restore an existing company file' from the dropdown menu.
Well, we’ve discussed above the potential causes and suitable solutions for fixing the QuickBooks error 6189 and 816. If you need any further help in fixing this error, dial 1-855-856-0042 and connect directly with technical experts.
You may read also: How to fix QuickBooks Running Slow
